Thursday, September 20, 2007

Taking the time to praise great service


Last night, my wife and I had a light supper at Indigo Joes. My server was excellent, pouring water in my glass without asking and acting upbeat. After paying the bill and leaving a generous tip, I asked to talk to her manager. When I told him about the great service, he beamed and told me that she had been working for him for one year and that was typical of her action. He assured me that he would "buy her a beer at the end of the shift."


Based on the service and this response, I'll be back again. Here's hoping more people take the time to compliment excellent service.

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